Patient resources provide help and advice.
As a medical professional you want to give your patients the best care and attention you can. If you run a busy practice your time is precious. But, your patients want to feel that you care about what they are going through. They don’t just want to be someone you only remember when their name pops up on an appointment sheet.
Patient resources can fill that gap. By encouraging patient relationships you will foster better client retention.
There are different ways you can engage with your patients which include:
- Providing a guide to your surgery including standard information about your practice. Plus, answer frequently asked questions.
- Having information sheets available which highlight common conditions. They can include details of what help is available and where it can be found. Providing information about alternative treatments can help your patients make informed choices.
- Sending newsletters to your patients with up-to-date health news.
Keeping in touch
You can keep information in print in your surgery. They can be on display so that patients can pick them up in your waiting room. Or you can send them out after an appointment or a diagnosis. Handouts will appeal to patients who prefer to have printed copy.
E-mails and newsletters are a way of keeping in touch with your patients who use computers.
How I can help you
Of course, you won’t always have the time to spend creating these resources. That’s why you can depend on me.
I can help you create useful content to inform and engage your patients. I will make sure your patient resources are sensitively written, using clear language. That way the people who use your surgery feel informed and valued.
If you would like to talk about your health resource needs, fill out my contact form and I’ll get back to you.